No Surprise: AT&T's shittiness put into #'s by Consumer Reports

[Evolvehawk]

http://www.bgr.com/2010/12/06/att-is...ontent=Twitter

[Joe Norris]

Re: No Surprise: AT&T's shittiness put into #'s by Consumer Reports

That's interesting (not really a surprise though)

I'm a bit disappointed that I'm tooling around with next to worst

[filmfanatic24]

Re: No Surprise: AT&T's shittiness put into #'s by Consumer Reports

Can you even sign up for U.S. Cellular in KC?

[Evolvehawk]

Re: No Surprise: AT&T's shittiness put into #'s by Consumer Reports

[quote author=Joe Norris link=topic=2555.msg29060#msg29060 date=1291668689]
That's interesting (not really a surprise though)

I'm a bit disappointed that I'm tooling around with next to worst
[/quote]

indeed

I traveled back to western Kansas and I realized how limited T-Mobile is for traveling into rural areas

I don't understand how T-Mo ranked lower in value, considering their plans seem to be much better than Verizon's.

Cell phone coverage is a really regional thing...except for AT&T..it blows ass everywhere

[Hoopo]

Re: No Surprise: AT&T's shittiness put into #'s by Consumer Reports

[quote author=Joe Norris link=topic=2555.msg29060#msg29060 date=1291668689]

I'm a bit disappointed that I'm tooling around with next to worst
[/quote]

There's a big gap between AT&T at the bottom and T-Mobile, Spint and Verizon in the middle.

Do you know anybody with U.S. Cellular? I've known people with US Cellular who had spotty coverage -- no signal at all -- in some major U.S. cities. Maybe all the CR voters are South Siders?

[WolfShirtSophomore]

Re: No Surprise: AT&T's shittiness put into #'s by Consumer Reports

I hear people bitching about AT&T all the time, but I have never had a problem and I have never been with any other company. I'm starting to wonder if ya'll don't just use really crappy phones.

[Hoopo]

Re: No Surprise: AT&T's shittiness put into #'s by Consumer Reports

I haven't used AT&T since 1998, when I asked them why in the hell they were charging me $2 per month for Caller ID, something that costs them absolutely nothing. They claimed it was a service. I told them to go fuck themselves.

[Evolvehawk]

Re: No Surprise: AT&T's shittiness put into #'s by Consumer Reports

I have AT&T home phone/internet

I DREAD ever having to call their customer service.

I don't think there's a worse experience in all of existence.....there's absolutely no comparison between AT&T and any other large corporation...I don't think I've ever seen worse customer support than what AT&T provides.

In the last 3 years I've moved 3 times, and every single time they screwed up my movers order and I had issues getting internet setup at the new address.

[Hoopo]

Re: No Surprise: AT&T's shittiness put into #'s by Consumer Reports

There was some discussion of this during Robin's News on The Howard Stern Show. Somebody mentioned that AT&T uses contractors for all their service calls instead of having employees of AT&T do the work. Can anybody confirm that? That's probably why their home service is so shitty -- there's very little accountability.

[Evolvehawk]

Re: No Surprise: AT&T's shittiness put into #'s by Consumer Reports

[quote author=Hoopo link=topic=2555.msg29182#msg29182 date=1291739366]
There was some discussion of this during Robin's News on The Howard Stern Show. Somebody mentioned that AT&T uses contractors for all their service calls instead of having employees of AT&T do the work. Can anybody confirm that? That's probably why their home service is so shitty -- there's very little accountability.
[/quote]

it's true

When I was in college I worked for one company that did tech stuff for SBC DSL (bought by AT&T later, but same idea).

Guys left their headsets down and let calls ring through while they were out smoking cigs....one guy would take naps and let calls ring through constantly...no one cared

can't imagine it's much different anywhere else...everyone said whatever they could to get the customer off the line quickly

[tb69396]

Re: No Surprise: AT&T's shittiness put into #'s by Consumer Reports

I would love to go back to T-Mobile or someone else, but AT&T and Verizon own the rural markets. I need service outside of cities. AT&T has been no worse than Verizon for me and I never have a problem with dropped calls on either one unless I am in a spotty coverage area.

[Hoopo]

Re: No Surprise: AT&T's shittiness put into #'s by Consumer Reports

Yeah, that's my major gripe about T-Mobile. I go camping in Leavenworth County in the spring/summer months. I'm ten minutes from Tonganoxie but I get no T-Mob signal. In a way it's nice to have no phone out there. But sometimes I need to make a call and I have to de-camp to drive a few miles to catch the T-Mob signal. That sucks wang.

[Milo]

Re: No Surprise: AT&T's shittiness put into #'s by Consumer Reports

[quote author=filmfanatic24 link=topic=2555.msg29061#msg29061 date=1291670256]
Can you even sign up for U.S. Cellular in KC?
[/quote]

I didn't even know U.S. Cellular existed until moving into central Kansas.

[JackLord]

Re: No Surprise: AT&T's shittiness put into #'s by Consumer Reports

[quote author=Hoopo link=topic=2555.msg29193#msg29193 date=1291741091]
Yeah, that's my major gripe about T-Mobile. I go camping in Leavenworth County in the spring/summer months. I'm ten minutes from Tonganoxie but I get no T-Mob signal. In a way it's nice to have no phone out there. But sometimes I need to make a call and I have to de-camp to drive a few miles to catch the T-Mob signal. That sucks wang.
[/quote]

this is me too...and this is why i'm dropping t-mobile.

i like everything about them but i shouldn't have so many dead zones between lawrence and kc.